From Publisher’s description:
With ReadyDesk you can offer your customers several options to help them get their issues resolved quickly. They can open tickets from the customer portal, browse the support articles in the knowledge base for self service,

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From Publisher’s description:
Oxygen Service Desk is a professional fully integrated Service Management tool and offers a low cost of ownership yet comprehensive service desk, whether you want an ITIL “Out of the Box?” solution for your IT service management or simply need to map clearer business processes in customer services or facilities management.

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From Publisher’s description:
TeamSupport is a diverse, flexible ticket management solution that supports a wide spectrum of capabilities to handle everything from basic issue management, bug and feature tracking, to an entire customer service enterprise solution. TeamSupport can manage the day to day issues as well as bugs, features and tasks and their relationship to your [...]

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