From Publisher’s description:
SmarterTrack 4.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues.

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From Publisher’s description:
With ReadyDesk you can offer your customers several options to help them get their issues resolved quickly. They can open tickets from the customer portal, browse the support articles in the knowledge base for self service,

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From Publisher’s description:
You can use Relenta to…
* Automatically capture leads from incoming email messages or forms on your website
* Create tasks from email messages and delegate them to other members of your team
* Set up unlimited number of groups to segment your contact database
* Send personalized mass-emails to any group of contacts
* Use canned response [...]

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