mobile's tag archives
Web Help Desk
Posted by admin in October 9th 2009
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under: Software
Tags: Active directory, Assets, Billable, Calendar, Change, Email-to-Ticket, Knowledgebase, mobile, Survey, Workflow
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Tags: Active directory, Assets, Billable, Calendar, Change, Email-to-Ticket, Knowledgebase, mobile, Survey, Workflow
ReadyDesk
Posted by admin in September 28th 2009
From Publisher’s description:
With ReadyDesk you can offer your customers several options to help them get their issues resolved quickly. They can open tickets from the customer portal, browse the support articles in the knowledge base for self service,
HelpSpot
Posted by admin in July 24th 2009
From Publisher’s description:
Unique design and workflow enables support staff to solve problems the first time while easily managing many requests from multiple sources. Beyond simple help desk software,
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