From Publisher’s description:
SmarterTrack 4.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues.

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From Publisher’s description:
With ExpertDesk you can simply retrieve all kinds of data to support the decision-making of your management. You can also proactively examine the quality of your services. And ExpertDesk offers real-time operational reports, defined management reports, vast customer reports and analyses and supervision of your service performances and resources…
Pricing: € 69.00 /month/agent + [...]

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From Publisher’s description:
Octopus is an On-Demand IT service management solution. Octopus enables you to manage the various IT service related activities, meaning those pertaining to:
- the support center (help desk);
- the changes brought to the infrastructure (analysis, planning, risk assessment, etc.);
- the management and documentation of the infrastructure and of applications…
Pricing: 50.00 USD /month/agent
Link: http://www.octopus-itsm.com/home/en/

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From Publisher’s description:
InfraDesk is an On Demand Service Desk application delivered as a service over the web based on InteQ’s unique ITIL process automation approach. As IT Service Management solution providers for over 15 years, we observed unnecessary costly upgrades, maintenance fees and additional resources being required to program and [...]

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