From Publisher’s description:
SmarterTrack 4.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues.
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SmarterTrack
Posted by admin in October 27th 2009
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under: Software
Tags: Configuration, Escalations, expansions, ITIL, Knowledgebase, live chat, message board, newsletters
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Tags: Configuration, Escalations, expansions, ITIL, Knowledgebase, live chat, message board, newsletters
ezSupport
Posted by admin in July 17th 2009
From Publisher’s description:
ezSupport is an easy-to-use customer support solution that helps eliminate many of the customer email pains your business faces, yet gives you a robust and scalable system that expands with your needs…
Pricing: 84.70 USD /month/agent
Link: http://www.hostedsupport.com/
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