From Publisher’s description:
With ExpertDesk you can simply retrieve all kinds of data to support the decision-making of your management. You can also proactively examine the quality of your services. And ExpertDesk offers real-time operational reports, defined management reports, vast customer reports and analyses and supervision of your service performances and resources…
Pricing: € 69.00 /month/agent + [...]

Continue reading " ExpertDesk "

From Publisher’s description:
Zavanda is an easy to use online help desk application. The application offers the ability to maintain customer support tickets, time-tracking capabilities, real-time messaging service and a knowledge base article system. Zavanda also features an open developer api for the integration of a help desk support form to use with your current website [...]

Continue reading " Zavanda "