From Publisher’s description:
Unique design and workflow enables support staff to solve problems the first time while easily managing many requests from multiple sources. Beyond simple help desk software,

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From Publisher’s description:
The Issue Tracking product is a comprehensive solution for managing internal help desk issues, tracking product defects and bugs, and managing customer support requests. The Issue Tracking product streamlines and automates your issue management process providing the tools your business needs to stay ahead…
Pricing: 10.00 USD /month/agent
Visit: http://www.thinmind.com/

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From Publisher’s description:
ezSupport is an easy-to-use customer support solution that helps eliminate many of the customer email pains your business faces, yet gives you a robust and scalable system that expands with your needs…
Pricing: 84.70 USD /month/agent
Link: http://www.hostedsupport.com/

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From Publisher’s description:
Octopus is an On-Demand IT service management solution. Octopus enables you to manage the various IT service related activities, meaning those pertaining to:
- the support center (help desk);
- the changes brought to the infrastructure (analysis, planning, risk assessment, etc.);
- the management and documentation of the infrastructure and of applications…
Pricing: 50.00 USD /month/agent
Link: http://www.octopus-itsm.com/home/en/

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From Publisher’s description:
Zendesk is a modern help desk system in a hosted environment. The help desk is the single-point-of-contact between your end-users and you as a service provider. With very little effort Zendesk makes it possible for you to offer a professional-grade support service and capitalize on valuable user feedback…
Pricing: 19.00 USD /month/agent
Link: http://www.zendesk.com

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