From Publisher’s description:
TeamSupport is a diverse, flexible ticket management solution that supports a wide spectrum of capabilities to handle everything from basic issue management, bug and feature tracking, to an entire customer service enterprise solution. TeamSupport can manage the day to day issues as well as bugs, features and tasks and their relationship to your [...]

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From Publisher’s description:
You can use Relenta to…
* Automatically capture leads from incoming email messages or forms on your website
* Create tasks from email messages and delegate them to other members of your team
* Set up unlimited number of groups to segment your contact database
* Send personalized mass-emails to any group of contacts
* Use canned response [...]

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